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Resist Average Academy | Tommy Baker

When was the last time you told someone you wanted to live an ‘average’ life? Exactly, but many people end up there. Resist Average Academy is for those who want to thrive, to grow and to ensure they are never stuck. Featuring some of the world’s best entrepreneurs, artists, creatives, athletes and brands —you’ll not only be inspired, but ensure you create a life you can't wait to wake up for every single day.
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Resist Average Academy | Tommy Baker
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Sep 4, 2017

The latest Academy episode is a special one — with former FBI Hostage Negotiator and author of “Never Split The Difference: Negotiating as if Your Life Depended on It”, Chris Voss.

Chris brings decades of experience in the realm of high stakes negotiation in the tensest of situations: kidnappings.

But let’s face it: you and I are unlikely to be in those anytime soon — yet every single day we deal with our own high stakes situations where negotiating, influence and communication are absolutely crucial.

Whether it’s dealing with a customer service rep, a relationship conflict or buying a new car — effective negotiation can change your life.

In this episode, we dig deep on the simple, practical and highly effective techniques you can start using today as well as:

  • Negotiation is about working with people, not against
  • The power of working on communication and language
  • Chris's journey from SWAT team to FBI hostage negotiator
  • Learning negotiation from years on a suicide hotline
  • Why the fear of loss drives most human behavior
  • How to defuse tension to get what both people want
  • Why business conflicts are more intense than terrorism
  • What time does to confrontation and conflict
  • The power of emotional intelligence in life and business
  • Why it’s not what you say, but your delivery
  • The power of ‘mirroring’ for connection and influence
  • Why we must understand that everyone wants to be heard
  • How to negotiate in sales, business, and relationships
  • The big mistakes you can’t afford to make

...and so much more — plus a real life roleplay with yours truly.

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